Frequently Asked Questions
Everything you need to know about your MiSTer FPGA orders and support.
What is the typical lead time for order processing?
Most in-stock items are processed within 1-3 business days. Pre-order items will have specific shipping timelines listed on their respective product pages.
Do you ship internationally?
Yes, we ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees levied by their local government.
What is your return policy for electronics?
We offer a 30-day return window for unopened or defective merchandise. Due to the nature of DIY electronics, items that show signs of user-inflicted damage or improper soldering cannot be returned.
Are your MiSTer FPGA components tested before shipping?
Absolutely. Every RAM module, I/O board, and pre-assembled bundle undergoes rigorous hardware testing to ensure stability and performance before it leaves our facility.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various digital wallets like Apple Pay and Google Pay to ensure a secure and convenient checkout process.